Administrative and Investigative Best Practices Specific to Tween/Teen Based Internet Conflict & Online Critical Incidents
In presenting Social Media Safety to over 400 schools, and 370,000 students, throughout Canada and the United States, we have heard one message loud and clear from Police School Resource Officers, principals, educators, school counsellors, youth care workers and community based mental health workers; that message, “Too much of our time is now dedicated to dealing with student based Social Media conflict and critical incidents, but we have never received in-depth training on how to do so professionally.” Working with other experts in the field of Internet and Social Media investigations, we have now developed an 8hr training workshop, that will provide the information and basic skills needed to develop administrative and investigational best practices, when dealing with student/employee based Social Media conflict or online critical incidents. We bring over 30yrs of law enforcement based investigative experience, as well as 6 Open Source Intelligence and Social Media investigation certifications to the design of this program. This training will survive the scrutiny of a parent, board of inquiry or a court of law, and encourages a co-ordinated incident response between the police, the school, the school district and other professionals that deal with youth in conflict. Given that the design of our program is based upon the premise “principles stay the same diverse in application”, this training will also “dovetail” nicely into any school threat assessment model.
Our workshop doesn't gloss over what students are doing online, or how to use only “GOOGLE” to conduct investigations, instead we will first provide participants with an in-depth understanding of what tweens, teens and young adults are doing online today, and then we will provide easily learned online investigative skills, and free “Open Source” and “fee for service” software, to help investigate critical school incidents when things go bad online. We will also provide participants with links to companies that provide further certified training opportunities, that can further expand one’s online investigative skill set.
*** School Administrators***
For school administrative staff, counsellors and others that work closely with youth, you are not expected to be criminal investigators (that is the job of the police), BUT the reality is prior to police involvement, you may have to conduct an “in-house” online investigation to make the decision if police should be called. This workshop will provide you with basic “best practices”, specific to online investigation techniques and skills, that will help you to document your findings, thus proving administrative “due diligence”, especially when it comes to parental scrutiny over any actions taken as a result of a social media incident.